Return Policy

Refund and Exchange Policy

While we are confident that our products will delight you, however, we understand there could be exceptional situations. We are here to assist you in such situations.

Our products are meticulously handcrafted, and while we strive to match the product exactly to its picture, please understand that slight variations might occur due to their handmade nature.

Once an order has been shipped, it unfortunately cannot be canceled and won’t be eligible for a refund. We are unable to offer returns or exchanges for our accessories. However, if you happen to receive a damaged or incorrect item, here’s what you should do:
1. Reach out to us within two business days either via Email or WhatsApp or by contacting us on Instagram.
2. We will arrange for an exchange of the damaged or incorrect item.
3. To facilitate the process, we kindly request that you provide an unboxing video.
4. In case the item you ordered is unavailable, the refund amount will be credited to your bank account in 7-8 working days.

Contact Us
If you have any questions or concerns about our Return Policy or the return process, please contact
our customer support at [email protected]. We are here to assist you and ensure a smooth
return experience.

Thank you for shopping at Magic Hands. Your satisfaction is important to us, and we are dedicated
to make your shopping experience enjoyable and hassle-free.